Telehealth Consultations

The Australian Physiotherapy Association (APA) promotes Telehealth in their Choose Physio for Telehealth National Campaign.​

​Telehealth allows us to see you on a screen in your home. It can be a face-time call, or a Skype-call, or in our case it’s a program called Physitrack that allows us to do exercises with you in real time, whilst giving you feedback along the way. If it sounds daunting...don't worry. We'll help to walk you through every step of the process.

Telehealth: ​

• Covered fully by the NDIA for NDIS participants. You do not need to do anything extra to obtain this service if a participant of the NDIS.
• Medicare Rebates apply with appropriate referral of EPC (care plan).  
• Most Private Health Insurers currently allowing reimbursement
• TAC allowing Telehealth visits.
• DVA allowing Telehealth or phone consultations. 

If you need physio or exercise physiologist, and have the benefits, why not use them? There is a plethora of evidence showing Telehealth is as useful as in person physio, for a variety of conditions. Not all, but some.

To get a referral for Telehealth for Medicare purposes, you need a GP visit which can now also occur via Telehealth. You can use GP2U to have a consult with your GP or call your local GP to see if they can do a Telehealth consult. Ask specifically for a Telehealth plan to see your physio. It's similar to an EPC referral if you've had one before. 

Private health insurance visits do not require you to get a Medicare referral.