FAQ

Will I be reimbursed for physio at home?

If you have private health insurance with extras, you will be reimbursed at the rate predetermined by your insurance carrier. This rate varies from patient-to-patient. 

Do you have a HICPAS machine?

We do not. But we provide you with a receipt with all 

Which forms of payment do you take?

We accept direct bank transfer and credit card.

Do you accept Medicare?

If your GP has given you an Enhanced Primary Care (EPC) plan, Medicare provides a rebate of $53.80 for up to 5 sessions. We can process this for you, so you only have to pay the gap.

Do you charge a cancellation fee?

Yes, unless we receive 24 hours notice of the cancellation, 50% of the consultation fee will be charged.
​